Exchanges & Returns

Sometimes something doesn’t quite fit the way we would like it to, as I am pretty picky myself. All regular-priced apparel can be returned for a full refund or exchanged within 14 days of receiving the product as long as it is still in its original condition. I’m definitely flexible when it comes to gifts that are purchased for holidays and special occasions so please reach out if you have any concerns about timing.

I try my best to make sure that inventory is accurate so for exchanges, I will refund you for the original item and kindly ask you to purchase the new item online. Not only does this help me keep the inventory accurate, but it also helps to make sure that donations go where they need to, especially when changing designs.

Shipping Costs
I am a small business of one, so all return shipping costs for exchanges and returns are the responsibility of the customer. If you have concerns about sizing before ordering, please reach out as I tend to know how certain styles fit and can help as best I can.

Pro tip: the recycled mailers that I use for shipping have two tabs so that they can be opened and resealed again, allowing you to easily reseal the bag and write “RETURN TO SENDER” on it to save on shipping. I cannot guarantee that this will work 100% of the time but it is always worth a try :)

Please reach out to rich@theprfctline.com if you have any additional questions. Rich Auger Designer & Founder The PRFCT Line